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1324 Avenue D
Katy, TX 77493

Phone: (281) 293-7744
Toll Free: (877) 263-0808 Fax: (281) 293-0003

 


 

 


Frequently Asked Questions

 
  1. For answers to these questions or any other insurance questions, please call our office at (281) 293-7744.
  2. My loan amount is $150,000. Why does my insurance company insure my home for $175,000?
  3. What is the difference between actual cash value and replacement cost?
    My homeowners policy contains coverage for scheduled items. What happens at the time of loss?
  4. Can I switch insurance companies during the policy year?
  5. My mortgage company has already paid the premium for my homeowners insurance. Do I have to stay with this company or can I switch companies?
  6. My home was recently broken into and I do not have sales receipts for the stolen items. What will the insurance company accept for proof of ownership?
  7. During a storm, a tree from my neighbors yard fell and destroyed my fence. Does my homeowners policy pay for the damage or does my neighbors?
  8. When renting an auto, should I purchase the additional insurance coverage offered by the rental agency?
  9. Are there any specific time limits for an insurance company to pay for collision or comprehensive claims?
  10. My auto was declared a total loss following an accident. Is my company required to give me the blue book value?
  11. Do I have to pay insurance premium after my auto is declared a total loss?
  12. Is my new auto covered if I cannot reach my agent until the next business day?
  13. Is my insurance company required to notify me of its decision to cancel my policy?
  14. Can I switch companies without paying a penalty?